Terms & Conditions

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Welcome to UnDiet Your Life! We're excited to have you as part of our community. Please read the following terms and conditions carefully, as they outline important information regarding your subscription and participation.

1.1 By subscribing to UnDiet Your Life, you gain access to exclusive content, support, and resources designed to help you break free from diet culture and rediscover your weight health journey.
1.2 Your subscription includes:

• Weekly live group coaching sessions
• Access to our private community for support and connection
• Access to a monthly 15 minute 1:1 plan and progress session
• Science-backed resources and personalised guidance
• Weekly email tips and tools related to the weekly topic

2.1 Billing Cycle: Your subscription is billed on a monthly basis, starting from the date of your initial payment.
2.2 Payment Methods: Payments are securely processed via Stripe, and you authorise automatic recurring payments.
2.3 Failed Payments: If a payment fails, we will retry up to 8 times over a 2 week period, and your access may be temporarily suspended until payment is resolved.
2.4 Price Changes: We reserve the right to adjust pricing, but any changes will be communicated to you at least 30 days in advance.

3.1 Cancellation: You can cancel your subscription at any time through your payment account settings or by contacting us at beth@undietyourlife.org.uk.
3.2 Refunds: Due to the digital nature of our content, refunds are not provided for partially used subscription periods.
3.3 Access After Cancellation: Once you cancel, you will retain access until the end of your current billing cycle, after which your membership will end.

4.1 Free trials: We may occasionally offer free trials which are subject to duration limits set at the time of sign-up.

4.2 Converting to Subscription:  At the end of the trial, the subscription will automatically convert to a paid plan unless cancelled.

5.1 Personal Use: All content provided through UnDiet Your Life is for personal use only and may not be shared, copied, or distributed without permission.
5.2 Respectful Participation: We foster a supportive, inclusive community. Any form of discrimination, harassment, or negative behavior will result in removal from the group.
5.3 Health Disclaimer: The content shared is for educational purposes only and is not a substitute for medical advice. Please consult a healthcare professional before making any significant lifestyle changes.

6.1 Personal Information: Your privacy is important to us. We will only use your personal information in accordance with our Privacy Policy, which you can view here.
6.2 Third-Party Services: Some features may involve third-party platforms (e.g., Zoom, Facebook), and their respective privacy policies will apply.

7.1 Personal Use Only: All content provided within the subscription, including but not limited to videos, resources and guides, is for your personal, non-commercial use only. 

7.2 Restrictions on Use: You may not copy, distribute, reproduce or share any content from the subscription without prior written consent. 

7.3 Ownership: We retain full ownership of all materials provided within the subscription, including intellectual property rights associated with the content. 

7.4 Violations: Any unauthorised use, reproduction, or distribution of our content may result in the termination of your subscription and potential legal action. 

8.1 Guidance and Support: Our programs provide guidance and support, however, individual results will vary based on personal circumstances and commitment

8.2 No Guarentees: We do not guarentee specific outcomes or results and participation in our programs is at your own discretion. 

8.3 Not Professional Advice: The content provided within this subscription, including but not limited to videos, resources and guides, is for informational purposes only and should not be considered a substitute for professional, medical, psychological or nutrition advice. 

8.4 Personal Responsibility: You acknowledge that your participation in the program is voluntary and we are not liable  for any personal outcomes, including but not limited to health, financial or emotional impacts. 

9.1 We may update these Terms & Conditions periodically. Any changes will be communicated via email and on our website. Continued use of the subscription indicates your acceptance of the updated terms.

If you have any questions about these terms, please contact us at:
📧 beth@undietyourlife.org.uk
🌐 www.undietyourlife.org.uk

By subscribing to UnDiet Your Life, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for being part of our mission to break free from diet culture and rediscover your healthiest, happiest self!